PRIVACY POLICY
Effective Date: April 2025

  1. INTRODUCTION
    LearnLing Ltd ("we", "our", "us") is committed to safeguarding the privacy of all individuals whose personal data we collect, process, and store. This Privacy Policy explains, in detail, the categories of personal data we collect, how we use it, the legal bases for processing, how long we retain it, with whom it may be shared, and your rights under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).

This policy applies to:

  • Visitors to our website www.learnling.co.uk (the “Website”)

  • Individuals completing the LearnLing Evaluator

  • Clients and prospective clients of our workshops, training, and other services

  • Recipients of our marketing communications

By accessing our Website, submitting your data, or otherwise interacting with us, you acknowledge that you have read and understood this Privacy Policy.

  1. DATA CONTROLLER
    The data controller responsible for your personal data is:
    LearnLing Ltd
    Company Number: SC843229
    Registered Office: 41 Dundee Road, Dundee, DD5 1NB, UK
    Email: privacy@learnling.co.uk

  1. PERSONAL DATA WE COLLECT

3.1 Identity Data

  • Full name

  • Job title (optional)

  • Company name (optional)

3.2 Contact Data

  • Email address (entered twice during evaluator completion for confirmation)

  • Telephone number (if provided)

3.3 Evaluator Data

  • Your responses to the LearnLing Evaluator questions

  • Optional free-text “additional thoughts” fields

  • Reflections or comments you choose to provide

  • Insights inferred from your responses (e.g., communication style, preferences, behaviour types)

3.4 Technical Data

  • IP address

  • Browser type and version

  • Operating system and device information

  • Time zone setting and location (country-level)

  • Browser plug-in types and versions

3.5 Usage Data

  • Pages visited and actions taken on our Website

  • Date, time, and duration of visits

  • Referral sources (e.g., search engine, social media link)

3.6 Marketing and Communications Data

  • Your preferences regarding marketing communications

  • Records of emails sent, opened, and interacted with

  1. HOW WE COLLECT YOUR DATA

  • Direct interactions: when you fill out forms on our Website, complete the LearnLing Evaluator, subscribe to newsletters, book workshops, or contact us directly

  • Automated technologies: via cookies, server logs, and analytics tools such as Google Analytics

  • Third-party integrations: where you interact with us via third-party platforms (e.g., Squarespace forms, Make.com automation)

  1. HOW WE USE YOUR DATA

Purpose: To deliver and operate the LearnLing Evaluator
Lawful basis: Performance of a contract or legitimate interest

Purpose: To analyse Evaluator results and tailor workshop content
Lawful basis: Legitimate interest

Purpose: To provide requested services and respond to enquiries
Lawful basis: Performance of a contract

Purpose: To send marketing communications after completing the Evaluator
Lawful basis: Consent

Purpose: To maintain and improve our Website and services
Lawful basis: Legitimate interest

Purpose: To comply with legal and regulatory obligations
Lawful basis: Legal obligation

We do not use your data for automated decision-making that has legal or significant effects on you without your explicit consent.

  1. MARKETING
    If you complete the LearnLing Evaluator, we may send you marketing emails related to our workshops and services. You can withdraw consent at any time by:

  • Clicking the “unsubscribe” link in any marketing email

  • Emailing privacy@learnling.co.uk

  1. DATA SHARING
    We will never sell your personal data. We may share it with trusted service providers, including:

  • Squarespace (website hosting, USA – protected by Standard Contractual Clauses)

  • Make.com (automation workflows, EU – adequacy decision in place)

  • OpenAI (analysis support, USA – protected by Standard Contractual Clauses)

  • Names.com (email hosting, USA – protected by Standard Contractual Clauses)

  • Google Analytics (analytics services, USA – protected by Standard Contractual Clauses)

We require all third parties to respect your personal data and to process it only in accordance with UK data protection law.

  1. INTERNATIONAL TRANSFERS
    Some of our service providers are based outside the UK. Whenever we transfer your personal data outside the UK, we ensure that one of the following safeguards is in place:

  • Adequacy decisions from the UK Government

  • Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO)

  1. DATA RETENTION
    We retain personal data only for as long as necessary for the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

  • Evaluator responses: Retained indefinitely unless you request deletion

  • Marketing contact details: Retained until you opt out or request deletion

  • Analytics data: Retained for 14 months

  1. YOUR RIGHTS
    Under the UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Request transfer of your data to another provider (data portability)

  • Withdraw consent to marketing at any time

To exercise these rights, email privacy@learnling.co.uk

  1. COOKIES
    Our Website uses cookies and similar technologies for:

  • Functionality (remembering your preferences)

  • Analytics (understanding how visitors use our site)

  • Marketing (delivering relevant ads)

You can refuse cookies through your browser settings. For details, see our separate Cookie Policy.

  1. SECURITY
    We implement appropriate technical and organisational measures to protect your personal data, including:

  • SSL/TLS encryption on our Website

  • Access controls and authentication measures

  • Regular data backups

However, no internet transmission is entirely secure; you provide information at your own risk.

  1. CHILDREN’S DATA
    Our services are not directed at individuals under the age of 16, and we do not knowingly collect data from children.

  1. CHANGES TO THIS POLICY
    We may update this Privacy Policy at any time. The updated version will be posted on our Website with the new “Effective Date”.

  1. CONTACT US
    If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, contact:

LearnLing Ltd
41 Dundee Road, Dundee, DD5 1NB, UK
Email: privacy@learnling.co.uk